Payment Policy

Payment Policy – Foodzy

Thank you for choosing Foodzy. This Payment Policy explains the terms related to payments made on our platform.

1. Accepted Payment Methods

Foodzy supports the following payment options:

UPI (Google Pay, PhonePe, Paytm, etc.)

Debit/Credit Cards

Net Banking

Cash on Delivery (COD)

2. Payment Confirmation

Orders will be processed only after successful payment confirmation (for online payments).

In case of Cash on Delivery, payment must be made at the time of delivery.

3. Failed Transactions

If your payment fails but the amount is deducted, it will be automatically refunded to your original payment method.

Refund processing may take 5–7 working days depending on your bank.

4. Pricing & Charges

All prices are listed in INR (₹).

Additional charges such as delivery fees or taxes may apply and will be shown at checkout.

5. Refund Policy

Refunds are only applicable in cases of failed transactions, canceled orders by Foodzy, or non-delivery of the order.

No refund will be provided once the order is successfully delivered.

6. Cash on Delivery (COD)

COD is available for selected locations.

Customers are requested to keep exact change ready at the time of delivery.

7. Fraud Prevention

Foodzy reserves the right to cancel any order suspected of fraudulent activity or misuse of payment methods.

8. Contact Us

For any payment-related issues or queries, please contact us through our official WhatsApp or support channels.

By placing an order on Foodzy, you agree to this Payment Policy.