Shipping Policy
Shipping & Delivery Policy – Foodzy
Thank you for choosing Foodzy. This Shipping & Delivery Policy outlines how we handle order delivery.
1. Delivery Area
Foodzy currently delivers within Jamshedpur and nearby serviceable areas. Delivery availability may vary depending on your location.
2. Delivery Time
Orders are usually delivered within 50–60 minutes.
Delivery time may vary depending on distance, traffic, weather, and restaurant preparation time.
During peak hours or special occasions, delivery may take longer.
3. Delivery Charges
Delivery charges may apply based on distance and order value.
In some cases, we may offer free delivery on selected orders or promotions.
4. Order Processing
Orders are processed immediately after confirmation.
Once confirmed, orders cannot be modified or canceled.
5. Address & Contact Details
Customers must provide accurate delivery address and contact number.
Foodzy is not responsible for delays or failed delivery due to incorrect details.
6. Delivery Attempts
Our delivery partner will attempt to deliver the order to the provided address.
If the customer is unavailable, the order may be canceled without refund.
7. Delays
While we strive for timely delivery, delays may occur due to unforeseen circumstances like traffic, weather, or high demand.
Foodzy will not be liable for such delays but will try to inform customers when possible.
8. Order Issues
If you receive a wrong or incomplete order, please contact us immediately.
We will review the issue and provide a suitable resolution.
9. Contact Us
For delivery-related queries, please contact us through our official WhatsApp or support channels.
By placing an order with Foodzy, you agree to this Shipping & Delivery Policy.
